Xerox Service Agreements

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The $25 covers all toners/service and we pay per print we do, which is about 1.9c a page that we are charged quarterly. The machine downtime as short as possible FSMA service will reduce machine downtime due to a simple troubleshooting process. Remote Service Offerings (RSO) RSO helps customers resolve issues immediately without waiting for the CE visit. The high-quality FSMA service guarantees output quality through the use of original parts. Customers have a number of options for providing on-site telephone assistance and service for products covered by a Xerox service contract, including: For more information or for purchasing these services, please call 1-800-821-2797 or contact your local Xerox office. With services ranging from device maintenance and repair to advanced technical support to Network Support Services, Xerox is able to meet all document support requirements. A service call with time and equipment is provided at the best time of response, to buy or renew a service contract, add provisions or inquire about our unique service features, please call 1-866-382-4865. Service agreements are different, but generally have a basic amount, z.B $25/month, which contains a specified number of impressions, say 3000. You then pay for everything on the 3000 impressions on a cost per print base, you say.

Their fingerprints are probably all costs per print, as they are rarely included in a basic amount. Yes, as long as your service contract is concluded. If this is not the case, termination fees may be incurred. Extended Warranty Sales: 1-866-242-7451usa.xog.service.sales@xerox.com If you don`t have a Xerox service contract, you need an accounting service call: Avoid problems before they happen and quickly solve problems with our advanced diagnostic technology, including our global knowledge base – a powerful database of innovative solutions and advice that all of our support and service agents can easily access. All-in-one service for uncompromising quality assurance, excellent cost control and unparalleled customer service. This article may seem a bit na├»ve, but I`m doing some digging for my business and I have a few questions. I`m trying to figure out if we`re going to get beat up by a printing company. We bought a printer for about $11,000 a few years ago. We are pursuing a service contract of approximately 25 $US per month. My question is that if we own this machine and we do not rent it, why are we charged for each black and white print as well as for the coloured print??? I do not know how normal it is for us to pay more than $300 a month if we have it.

I hope I`m not aware of how it works, but I have a bad feeling. Anyone who is aware of this topic, please try to fill me in so that I don`t feel like I`m being exploited. If your company needs services that are not mentioned above, please contact us. Depending on the parts to be modified, expensive service bills As Xerox is committed to excellent customer service and service, our current policy is to support a product for at least five years after production ends. Deliveries will be available for this product as long as there is sufficient demand for these deliveries (at least as long as the product is taken care of). See Guarantees and Terms and Conditions – Trust you to have chosen the best possible service to support your investment in Xerox technology. More productivity for your business. Maximum operating time and quick reaction means your employees spend less time on waiting time and more time working. they offer us the toner and service if necessary. Definitely toner for a 7232 work center is not 300″ per month, so we only have a few months or so toner. They never send anyone here because we never have a problem.

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