New laws have introduced the Tenancies Residential Dispute Resolution Regime (RTDRS). The program offers a free telephone service and is part of the plan to help tenants get a reasonable rent reduction, even if the landlord disagrees. Work how much rent you can afford to pay. You may be able to get financial assistance to pay your rent. See housing price relief. Assuming the dispute can be forwarded, you will receive an email with the date and date of the mediation hearing and other important information. This may be an example of the types of agreements reached during mediation and a guide to the process. Financial difficulties are painful and can affect you in different ways. It is important to know that there are support services that can help you with your finances, relationships and mental health in these difficult times. New laws will help tenants who are about to be evacuated if you cannot pay rent because of coronavirus (COVID-19). If you fail to reach an agreement, the Ombudsman is allowed to place a firm order that is fair, fair and reasonable, or to ask whether the matter should be heard by VCAT (it is also free). Know how much rent you can afford. Paying more than 30 per cent of your income on a rental business is very high.
The Victorian government has extended the aid package to tenants facing financial difficulties related to COVID-19. The first step is to contact the landlord or broker to try to reach an agreement on rent reduction. A rent reduction would work in the same way. You need to identify a new rent and decide how long it will be in effect. The process of the rent reduction agreement is fair and accessible, but tenants and landlords can still choose to get help to reach an agreement. Contact Consumer Affairs Victoria for information and advice or receive support for services such as one: if you still can`t reach an agreement after mediation, your dispute will be sent to the Chief Dispute Resolution Officer who will decide: If you have trouble paying rent or debts and you need financial advice , you can contact a free financial advisor by phone on 1800 007 007 007. If you are ready, contact your landlord or property manager to request a rent reduction. The “Dear Justice Connect Renter” tool can help you if you`re having trouble paying the covid-19 rent. Answer a few questions and Dear Landlord will help you find the best way to do it, whether it`s developing a rent reduction letter to your landlord, contacting Victoria`s consumer affairs to negotiate a rent reduction, mediation advice, attending VCAT or terminating a lease.